|Description:||Informa Research Services is the premier provider of competitive intelligence, member satisfaction research, compliance testing, and mystery shopping services to the financial industry. We gather accurate and timely competitive product information, branch experience measurements, and consumer opinions. We deliver powerful market information, insightful analysis, and targeted recommendations.
Since 1983, Informa has designed mystery shop programs to address sales, service, compliance, fair treatment, member satisfaction, retention, and competitive performance issues. Currently, we serve more than 6,500 clients including all of the nationís top 100 financial institutions.
Informa Research Services is an exclusive CUNA Strategic Services strategic alliance provider.|